Where do I find my Ticket Numbers?
Ticket numbers are allocated at the point of purchase and are confirmed on your email receipt.
Ticket numbers for free tickets will be allocated during the competition at the point of which the qualification becomes valid either on multiple purchase or at the point where a shared URL results in a paid for purchase. Ticket numbers relative to free postal entries will be communicated via e-mail where a valid e-mail address is provided.
Where is my Share Link?
The URL share link is automatically generated on your receipt confirmation page which you are advised to keep a copy of.
This should also have been sent out to via e-mail. If you did not receive this please check your Spam folder for an e-mail from us.
What is the draw process?
We collate the competition user data from various entry sources such as on-line payment processor, postal entries and referred URLs, consolidating this into a master spread sheet.
The integrity of our system and data is thoroughly checked prior to launch of the public web-site. Test data will be removed and when live, the data will be quality assured at frequent intervals to ensure that the number of paid entries, free entries and referred entries are counted and correct.
How are ticket numbers assigned?
Individual ticket numbers for all paid entries will be automatically generated at the point of purchase and confirmed with the Entrant via e-mail. The same process will apply to free ticket numbers, including free postal entries where e-mail addresses have been provided.
Why have you included a preliminary and secondary draw date?
Aside from the sale of Flat 11 Rochester Mansions we also aim to maximise our donations to Rockinghorse Charity and aim to donate over £100,000
Therefore, we reserve the right to extend the competition to the second date in order to increase this donation. We will keep our website and social media pages updated with progress of ticket sales and any announcements on an extension to the first draw date.
What happens to my purchase if you don’t sell your minimum number of tickets?
We, the promoters are confident that sufficient ticket sales will be achieved and aim to raise a substantial sum towards Rockinghorse if we are able to maximise those sales. Charities are set to lose £4 billion in donations due to the COVID-19crisis so we also appeal to the kindness of Entrants to share their URL and encourage others.
However, if ticket sales do not exceed the minimum number of 550,000 paid for tickets by the second draw date of the draw will still take place and the winning Entrant will receive either the Prize of Flat 11 Rochester Mansions or 80% net of ticket sales, less audited expenses and development costs. 10% will be donated to Rockinghorse Charity . We are sure you will agree that 80% is still likely to be a life changing sum of money for an out-lay of just £2, less than the cost of a cup of coffee!
What do you use to make sure the winning number is drawn at random?
We use the true random number generator found at https://random.org
Random.org is a true random number generator and this will be used rather than typical ones built into computer software which in our opinion, can lack integrity.
A group of volunteers present (including Rockinghorse, press and a legal representative) will be invited to officiate the live draw and in advance will be invited to;
(i) Inspect the Master Dataset containing all of the Entries in the draw, and to check the total number of entries
(ii) Inspect & test the Random Number Generator at Random.org for true randomness. They may test this multiple times until they are satisfied that it is truly random.
Once invited parties are satisfied that process is transparent and above board, an independent volunteer will be invited to initiate the process to generate a winning random number.
How is the winner notified?
Once the winning number has been generated in the live draw, officials will cross reference the winning number drawn with the Master Dataset held in our website to verify the Winner’s contact details.
If the Winner has provided a contact telephone number then during the live draw the winner will be called by the Promoter to check that they are over 18 and break the good news! Every effort will be taken to contact the Winner through e-mail and post to notify them of their success. Full details are laid out in our terms and conditions.
If the Winner cannot be contacted within 21 days then we shall repeat the process again to select an alternative Winner.
Are you open to independent scrutiny?
If anyone wishes to challenge the validity of the Prize Draw or the underlying draw process they are welcome to do so, no later than 7 days of the closing date of the draw.
However, this will be at their own expense, utilising a professional auditing company (such as those used in UK government audits or others that are acceptable to us.)
The appointed company will be given all reasonable access to our website, the online payment systems used to process entry payments, links to random number generator, the postal entries and the online referral system. We anticipate that such a company may take no more than 14 days to report findings where we expect confirmation that winner was chosen fairly, in the spirit of the competition and at random.
Will you answer any questions I have about the draw?
We will endeavour to answer any reasonable questions that are not covered by this FAQ page. Please contact email@example.com with further questions
Can I view the property first?
Alas no! We hope you agree that the cost to enter the competition, paid ticket value of just £2 to win such a beautiful and unique home represents significant value, given that a proportion of ticket sales go to support the vital work of Rockinghorse Charity as well as the commission of payment providers and development of the competition. We therefore regret that we are unable to go beyond and offer any opportunity to view the property in person. However, if you have a specific question or want some insight into Rochester Mansions then please don`t hesitate to ask. We will update our Facebook page with videos and insights.
What charities are you supporting?
This competition is supporting Rockinghorse Charity as our main charitable beneficiary. Please look under the Charitable Donation section for more details.
Why haven’t you included a PayPal option?
Sadly, Paypal expressly forbid payments for any form of raffle (though ours is a prize draw based upon a knowledge question for entry). Therefore, the only payment methods are via the website.
How can I submit a free postal entry?
We permit one free entry per household by first class post. This must be in legible format, in English with a contact email address (please double check spelling), telephone number and a correct response to our question! Then please mail to: Fiona Koderisch, Flat 11 Rochester Mansions, Hove BN3 2HA.
What are my odds of winning?
It is not possible to give a precise answer to this question but there is a maximum of 700,000 tickets sold. There is much more chance of winning than many other lotteries as well as giving over £100,000 to such a good cause.
Problems with finding your ticket numbers?
Please check your junk/spam email box as some of our emails do get filtered into these categories. You should receive 2 emails. The first being your receipt for your purchase and another containing your ticket numbers. Please wait at least 24 hours after your purchase for your ticket for your prize draw numbers to be sent to you, this is due to the high volume we are receiving.
If you still can’t find the email containing your prize draw numbers, please message back with the email address you used for the prize draw. E-mail us at: firstname.lastname@example.org
Just minutes walk to the beach and trendy bars and shops on sea front
TOP OF THE RANGE
Appliances including dishwasher, range dual fuel cooker and oven, washer/dryer and American style fridge
Large living room/diner overlooking the beautiful Palmeira Square in trendy Hove
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